Fresh Takes & Updates

Below is a shortened list of how WhatsApp automation can 3x your eCommerce sales:

1. Automated & realtime reminders, updates, order status, abandoned cart recovery, etc.

2. Bulk broadcast Limited Time Offers(LTOs) to 1000s of your leads/customers, all at a single click . Just one click, yes!

3. 24/7 availability for your customers’ queries. Instant automated replies, anytime.

ConvoFlow offers excellent WhatsApp automation for eCommerce businesses:

1. Integration with top eCommerce platforms like Shopify, WooCommerce, Magenta, etc. and other custom eCommerce sites.

2. Easy implementation. End-to-end support and maintenance, 24/7.

3. Use prebuilt, purpose-driven chatbots to launch instantly for your eCommerce business.

4. Custom, straightforward, easy2build chatbot builder. Build your own chatbots, safe and stress-free.

Benefits:

1. Recover lost sales with automated cart reminders

2. Boost conversions through personalized messages

3. Provide instant support with 24/7 chatbots

4. Increase customer retention via re-engagement flows

5. Drive urgency with automated flash sale alerts

6. Improve customer experience through real-time order updates

7. Collect more reviews with post-purchase follow-ups

8. Save time and resources by automating repetitive tasks

9. Scale effortlessly without growing your support team

10. Enhance open rates compared to email and SMS campaigns

Boost your sales and customer loyalty now at: https://convoflow.app

Businesses that require appointments have several options to for their services can easily digitize it by several methods including,

1. A Conversational chatbot(added to their website) - paid

2. An Appointment booking app/plugin(attached to their website) - paid

3. Or simply answering queries directly on WhatsApp - free

Whilst options 1 & 2 cost and take some time to implement and also requires a website by default, there is no assurance that your customers would prefer that to simply booking an appointment over a call or a text message(WhatsApp).

Also WhatsApp is not only free but is used by 99% of your prospects/customers/patients. As of September 2025, below are the total number of active users that use WhatsApp country-wise:

It is a known fact that now every business and its customers communicate regularly on WhatsApp.

Replying to the daily queries using native shortcut replies or typing manually a personalized message for each and every customer wastes a lot of time for a simple, boring and a repeated task.

Additionally, you can’t handle multiple queries or customers all at once and are bound to definitely lose who is potentially your next customer.

Instead, you can automate your WhatsApp conversations with your customers. Integrate your appointment management system to your WhatsApp Business Number using our platform ConvoFlow and never look back or worry about missing a potential booking just because you simply couldn’t handle the 10th query in the last two minutes.

Book an appointment with us and automate your WhatsApp for free @ https://convoflow.app

See you there!

Hello! Surveys say real time updates are just as important as on-time delivery. Are you delivering it?

It is obvious that today, everything is faster than it used to be. 

• Websites load in less than a second, 

• You get what you are looking for in less than 3 clicks, Or just by a single prompt in ChatGPT, 

• Carts are checked out and paid for in less than 10 seconds, UPI is almost instant.

But why should your customer wait for your order status update link to load and fetch their order delivery status data?

Customers see “Your order has been confirmed.” and from then on their next goal is just one and only one, TO RECEIVE THE PRODUCT and feel it in their hands.

• To feel the soft fabric of your 100% cotton, toxic-free stylish T-shirt,

• Write in their goals for the upcoming year in their newly bought, freshly printed minimalistic journal,

• Or to hit the gym once they received the all natural, heavy metals free, healthy protein powder,

• And so many…

Checking current status of their orders through an app/link/website though sufficient, lacks structure, takes time and effort. 

Meanwhile, automated realtime updates on WhatsApp vastly improves your customer experience. 

It is seamless, detailed and interactive. 

Moreover, your customer can understand their order status AT A SINGLE GLANCE.

• Automated order updates, 

• WhatsApp native eCommerce stores(cart checkout & payment within WhatsApp),

• Automated chatbot(template/genAI),

• Broadcasts(reach 1000s of prospects in a single click, send LTOs & more),

• And so much more…

Make WhatsApp your #1 business tool now at ConvoFlow(https://convoflow.app).

Hear us out before you build your own WhatsApp bot

As tools and softwares are getting smarter and smarter, it isn’t so hard getting used to a new interface(UI) because companies concentrate heavily on user experience(UX) and make it clear and intuitive - now anyone can simply signup and get started instantly. You can learn on-the-go with on-screen tutorials, guides, videos and what-not.

However, you’re always left with an eerie feeling of suspicion whether things are actually working well behind the doors. That tiny hesitation you get before saving or submitting something is a very common feeling and usually there is nothing serious to worry about.

But that tiny uncertainty doubles when you’re automating stuff and you’re not an automation engineer/consultant but simply trying to make your business better. Whilst robust configuration and secure practices are employed in our every day tools, we at ConvoFlow thought we could do it just a tiny tad-bit better.

Our smart easy2build WhatsApp bot builder puts your mind at ease and you can automate your WhatsApp Business number and integrate it into your existing workflows - quick and easy. Our users never have to worry about:

1. “Am I building it right?”, 

2. “Will it break?”, 

3. “Will I make a mistake that’ll cost my company/business?”, 

4. “Is the information I am sharing secure? Is my data secure?”, etc…

Long and short answer: NO!

Check out ConvoFlow at https://convoflow.app

“After registering our business mobile number on WhatsApp Business app, Customers were able to reach us quickly and the Conversations felt more casual and selling our products/services got much easier than email chains or unreliable phone calls. 

But I couldn’t text multiple customers at the same time so my team installed WhatsApp Business application on their laptops and shared the workload. 

Next day -  I found that I had texted the same customer my colleague texted asking for the same delivery address. 

Worse - I noticed we double invoiced a customer because we didn’t have a proper realtime system to see who’s texting whom. Though there was no real harm caused, the customer got confused and mildly irritated. 

These overlapping communications had to stop.”

The most annoying problem faced by business owners is not having a simple, straightforward solution for the most obvious problems. Even if it did, it either cost a lot or it didn’t solve the problem directly & quickly.

We solved it! This is not a bogus claim or a marketing gimmick. It was simply obvious to us that we can solve this problem for businesses across the world.

💡We used three simple steps to solve this problem:

1. Shared team inbox with unlimited number of agents(team members).

2. Ability to assign conversations to individuals or teams.

3. Conversation/message tagging for intelligent insights.

✅Result?

1. Better team collaboration - no more overlapping.

2. Better understanding of customers - tag your customers like “new lead”, “frequent customer”, “high-value customer”, “follow up”, etc.

3. Access all customer interactions from a single, unified inbox.

4. Whether it’s 5 or 100 members — get them unique logins with one WhatsApp number.

Your support team has only 5 or less members? Then ConvoFlow is free for you. Forever. No strings attached. 

Don’t believe it? Try it for free now @ https://convoflow.app

We heard straight from business owners on how they were flooded with too many WhatsApp Business Automation and Smart WhatsApp bots ADs but many failed to show what WhatsApp automation can really bring to the table.

It’s hard for business owners to understand the true potential and a clear direction of what and how to automate their WhatsApp Business Number.

Worse yet, many business owners assumed the native WhatsApp Business features like “Welcome Message”, “Quick Replies”, “Catalog”, etc… as WhatsApp automation, never realising the full potential of true WhatsApp automation and wasted hours & hours every week missing out on enormous sales, leads and time saved.

So we drew a brief 60 seconds guide that can help businesses understand what WhatsApp Business Automation really is. 

You can thank us later! 😉

💡Bonus tip: Learn how to pick the right WhatsApp automation provider for your business below:

You can thank us here now -> https://convoflow.app/sign-up (Sorry, not sorry 😛)

Take a look at your typical customer conversation below:

Customer: Hi.

* You’re thinking of crafting the perfect message for your customer *

Your Customer sees: [Slow Business] is typing…

Customer stares at a blank chat for 7 seconds…

* Meanwhile, you are sweating - afraid of losing your customer’s interest *

[Customer] left the chat. 

Maybe they return and read your message, reply or maybe not.

You’re left disappointed.

Fix: Use Quick Replies in your WhatsApp Business Number.

What are Quick Replies?

Quick Replies are customizable, pre-written messages that businesses can save and send using a short command (e.g., /thanks), allowing them to respond to frequently asked questions or common customer interactions with just a few taps.

Benefits:

1. Speed up response time

2. Improve productivity

3. Reduce human error

Limitations:

Even though Quick Replies help in speed responses it still wastes you and your customers’ time, only less.

1. Even though they’re “Quick” Replies, you still have to trigger the correct response manually.

2. No matter how many shortcuts you set up (ex: /welcome, /ask_for_email, /product, /new_lead_message, /existing_lead_message, /thank_you_for_query, /send_payment_link, /thanks_for_purchase, etc…), you will still need to type your own messages to personalise to your customers queries or needs manually - realtime, for each and every lead/customer.

3. Quick replies can include only text and emoji (You cannot add your product images, PDFs, payment links, etc…) 

⚠️ But here is the major drawback:

Even after all that heartfelt efforts and precious time you put in for that single customer: 

• Your customer is still not convinced, 

• Your customer feels they waited too long for something,

• You lost two other customers whose conversations you put on hold and your competitors grabbed them. 

💡 What can you do to automate your WhatsApp Business Number to the extent where whenever someone starts a conversation, they’re given instant personalised realtime responses and support? All without you needing to type a single letter and keep your customers engaged and leads converted to your next big sale - only 24/7?

It’s NOT a 1000$ dollar magic software. It’s ConvoFlow - Currently the market’s most affordable & efficient, smart WhatsApp Automation bots that businesses are using to save hours of their time, multifold their sales and most importantly - KEEP THEIR CUSTOMERS HAPPY.

This is their secret formula! 🤫

ConvoFlow + Business = Happy Customers = Happy Business.

If you are a business owner, you’ve probably struggled with this before:

• When do I send reminders to my customers or prospects?

• Am I sending them at the right time?

• Will my customers get annoyed if I post an update or remind them about their purchase/query early in the morning or late in the evening?

Worse yet - will they even notice my reminder amongst 100 other messages if I send it during mid-day?
Should I stick to sending reminders/updates only during holidays?

Aaargh…!!! And you just click send anyway and never know if it really worked or was there a better timing and approach.

Here is a quick table that can help you avoid this frustration:

(Note: This is a generic weekly table. Optimal timing to send your messages will vary during holidays/festivals/special occasions. Read our other blogs to understand how you can take complete advantage of WhatsApp automation & understand your customers better. )

🚀Bonus Tip: Make sure you don’t waste time sending manual reminders/updates to all your customers and automate it using ConvoFlow. All you need to do is pick the time for the update to be sent, and ConvoFlow will automatically send those important reminders on time – helping you avoid hassle and wasted time.