Businesses that require appointments have several options to for their services can easily digitize it by several methods including,

1. A Conversational chatbot(added to their website) - paid

2. An Appointment booking app/plugin(attached to their website) - paid

3. Or simply answering queries directly on WhatsApp - free

Whilst options 1 & 2 cost and take some time to implement and also requires a website by default, there is no assurance that your customers would prefer that to simply booking an appointment over a call or a text message(WhatsApp).

Also WhatsApp is not only free but is used by 99% of your prospects/customers/patients. As of September 2025, below are the total number of active users that use WhatsApp country-wise:

It is a known fact that now every business and its customers communicate regularly on WhatsApp.

Replying to the daily queries using native shortcut replies or typing manually a personalized message for each and every customer wastes a lot of time for a simple, boring and a repeated task.

Additionally, you can’t handle multiple queries or customers all at once and are bound to definitely lose who is potentially your next customer.

Instead, you can automate your WhatsApp conversations with your customers. Integrate your appointment management system to your WhatsApp Business Number using our platform ConvoFlow and never look back or worry about missing a potential booking just because you simply couldn’t handle the 10th query in the last two minutes.

Book an appointment with us and automate your WhatsApp for free @ https://convoflow.app

See you there!