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Changelog

Oct 2, 2025

Your 60-seconds guide to WhatsApp Business Automation

We heard straight from business owners on how they were flooded with too many WhatsApp Business Automation and Smart WhatsApp bots ADs but many failed to show what WhatsApp automation can really bring to the table.

It’s hard for business owners to understand the true potential and a clear direction of what and how to automate their WhatsApp Business Number.

Worse yet, many business owners assumed the native WhatsApp Business features like “Welcome Message”, “Quick Replies”, “Catalog”, etc… as WhatsApp automation, never realising the full potential of true WhatsApp automation and wasted hours & hours every week missing out on enormous sales, leads and time saved.

So we drew a brief 60 seconds guide that can help businesses understand what WhatsApp Business Automation really is. 

You can thank us later! 😉

Businesses that use WhatsApp Business 

just for chat

Native WhatsApp Business Features

(Free + Easy Setup but limited features)

WhatsApp Business Automation/Bots

(Free/Paid plans +

 feature rich)

  1. Slower response times to customer inquiries.

  2. Missed business opportunities due to manual follow-ups.

  3. Increased workload and human errors from repetitive tasks.

  4. Inconsistent customer communication across multiple platforms.

  5. Difficulty managing high volumes of customer messages.

  6. Lack of personalization in customer interactions.

  7. Limited ability to track and analyze customer interactions.

  8. Higher costs for customer support operations.

  9. Delayed updates and notifications to customers.

  10. Inefficient lead generation and follow-up processes.

  1. Business profile with contact info & website link.

  2. Automated welcome message.

  3. Quick Replies for FAQs.

  4. Away messages when unavailable.

  5. Labels to organize chats and contacts manually.

  6. Message statistics (read rates, etc.).

  7. WhatsApp Web for desktop access.

  8. Setup products/services catalog.

  9. Broadcast messages to multiple contacts(limited to 250 for starters).

  10. Multi-device support for up to 4 linked devices.

  1. Automated 24/7 customer support and queries.

  2. Instant lead qualification and follow-up automation.

  3. Automated reminders for appointments, payments, renewals, etc.

  4. Automated notifications for order updates, deliveries, etc.

  5. Customizable chatbots for different business use cases.

  6. AI-powered chatbots for dynamic, context-aware customer interactions.

  7. Seamless integration with popular eCommerce platforms like Shopify, WooCommerce, etc.

  8. Seamless integration with CRM and business systems.

  9. Scalable communication for large volumes of messages.

  10. Multi-agent support for team collaboration within one chat.

  11. Secure, encrypted communication for sensitive data.

  12. Easy, customised reporting and extensive analytics to track message/broadcast/campaign performance.

  13. Infinite devices or user accounts for same WhatsApp number.


💡Bonus tip: Learn how to pick the right WhatsApp automation provider for your business below:

Options

Others

ConvoFlow(https://convoflow.app)

Free Plans

Limited ❌

Generous ✅

Paid Plans

💲💲💲

💲- Market’s Most Budget-friendly 

Setup

Complex ❌

Easy & straightforward ✅✅

Setup Time

…

30 minutes ⏳

You can thank us here now -> https://convoflow.app/sign-up (Sorry, not sorry 😛)

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