“After registering our business mobile number on WhatsApp Business app, Customers were able to reach us quickly and the Conversations felt more casual and selling our products/services got much easier than email chains or unreliable phone calls. 

But I couldn’t text multiple customers at the same time so my team installed WhatsApp Business application on their laptops and shared the workload. 

Next day -  I found that I had texted the same customer my colleague texted asking for the same delivery address. 

Worse - I noticed we double invoiced a customer because we didn’t have a proper realtime system to see who’s texting whom. Though there was no real harm caused, the customer got confused and mildly irritated. 

These overlapping communications had to stop.”

The most annoying problem faced by business owners is not having a simple, straightforward solution for the most obvious problems. Even if it did, it either cost a lot or it didn’t solve the problem directly & quickly.

We solved it! This is not a bogus claim or a marketing gimmick. It was simply obvious to us that we can solve this problem for businesses across the world.

💡We used three simple steps to solve this problem:

1. Shared team inbox with unlimited number of agents(team members).

2. Ability to assign conversations to individuals or teams.

3. Conversation/message tagging for intelligent insights.

✅Result?

1. Better team collaboration - no more overlapping.

2. Better understanding of customers - tag your customers like “new lead”, “frequent customer”, “high-value customer”, “follow up”, etc.

3. Access all customer interactions from a single, unified inbox.

4. Whether it’s 5 or 100 members — get them unique logins with one WhatsApp number.

Your support team has only 5 or less members? Then ConvoFlow is free for you. Forever. No strings attached. 

Don’t believe it? Try it for free now @ https://convoflow.app